![]() ![]() ![]() Your call.Īnyway, here’s a quick summary of the steps to do a clean and efficient bulk “Find Friends” lookup: But if you’ve identified some solid Yelpers, you can ask them point-blank for a Yelp review, or give them a nudge, or just say you’d love a review somewhere, or not ask at all. ![]() Maybe none of your customers is an active Yelper, or maybe they’re all grumps who never give a business more than 3 stars. What you choose to do with the info you gather is up to you.Yelp doesn’t trust reviewers who’ve written no or just a couple reviews. Yelp doesn’t filter reviews you asked for it filters reviews based primarily on how many reviews someone’s written.You don’t want to run afoul of their rules, you say. With fewer than that, it’s quicker just to customers’ email addresses one at a timeĪ couple other people have written about this – there’s a mediocre Wikihow post here and a decent post here – but they leave out some crucial details that may mean the difference between wasting time and saving time.Įduard de Boer of Whitespark (and a key part of the LocalSpark service I offer jointly with Whitespark) also has an effective, somewhat different method that involves Yahoo mail instead of Gmail.īut Yelp doesn’t want you to ask for reviews, you say. I suggest using my bulk-lookup approach if you’ve got more than about 100 customers on your list. What could have taken me or someone else 10 hours ended up taking only a little over an hour, with some fancy footwork. I recently vetted a list of 2500+ customers for one of my clients. It may sound like a pain, but working off a list of your customers’ email addresses is the only way (that I know of) to look up a long list of customers. Problem 3: You might want to be organized about how you contact Yelper-customers: you may want their full names next to their email addresses, next to some notes on their jobs, next to date you sent your first email or added them as a friend, etc. Problem 2: Yelp will only give you a way to contact them in Yelp – in a message you can send customers if you add them as a friend – when you may prefer to send them an email. Problem 1: You’ll have a bunch of non-customers among your email contacts or Facebook “friends.” You don’t want reviews from them, and you don’t want to burn up a bunch of time on vetting your list. …and it will show you all your contacts who have Yelp accounts.īut you might run into problems, especially if you go the Facebook route: …or you can connect Yelp to your email account… You may even know there’s a way to look up customers en masse. This is a great way to encourage customers to write you a review, in a non-pushy way. You may know about Yelp’s “ Find Friends” feature, which allows you to see whether specific customers (or other people) have joined Yelp. ![]()
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